HOME MAKEOVER DESIGN
PRIVACY POLICY

This Privacy Policy explains how JPS Home Makeover Design Limited (“Home Makeover,” “we,” “us,” or “our”) collects, uses, and protects personal information when you visit our website or contact us about services.

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We are committed to handling personal information in a responsible way consistent with applicable privacy laws. In British Columbia, private-sector organizations follow the Personal Information Protection Act (PIPA), which sets rules for collecting, using, and disclosing personal information for reasonable purposes.

Depending on the context (for example, when information crosses provincial or national borders), Canada’s federal privacy law PIPEDA may also apply.

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1) Information We Collect

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We may collect the following types of information:

• Contact details (name, email, phone number)

• Project details you submit (service needed, address/area, timeline, budget range, photos you choose to send)

• Website usage data (e.g., pages visited, approximate location, device/browser info) collected via cookies/analytics tools where enabled

2) How We Use Your Information

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We use personal information to:

• respond to inquiries and provide quotes/estimates;

• schedule and manage projects;

• communicate about your request (by email, phone, or WhatsApp if you choose);

• improve the Site and understand how visitors use it (analytics, if enabled);

• comply with legal obligations and protect against fraud or misuse.

3) Cookies and Analytics

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Our Site may use cookies and similar technologies. Some cookies are essential for the Site to function. Others (like analytics/marketing cookies) may be used only where appropriate and, in certain jurisdictions, may require consent. Wix notes that third-party apps/integrations (such as analytics tools) can place additional cookies.

You can control cookies through your browser settings and (where enabled) our cookie banner preferences.

4) When We Share Information

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We do not sell your personal information. We may share information only:

• with service providers who help operate the Site or communications (e.g., website hosting, analytics, email tools), as needed to provide services;

• if required by law or to protect rights, safety, or prevent fraud.

5) Data Retention

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We keep personal information only as long as needed for the purposes described above (e.g., responding to you, providing services, record-keeping) and to meet legal or business requirements, then securely delete or anonymize it when no longer needed.

6) Security

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We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the Internet is 100% secure.

7) Your Choices and Rights

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You may contact us to:

• request access to the personal information we hold about you;

• ask us to correct or update it;

• withdraw consent for certain communications (e.g., marketing).
  We will respond within a reasonable timeframe, as required by applicable law.

8) Third-Party Websites

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If the Site links to third-party websites or social platforms, their privacy practices apply, not ours.

9) Children’s Privacy

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This Site is not intended for children, and we do not knowingly collect personal information from children.

10) Changes to This Policy

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We may update this Privacy Policy from time to time. We will update the “Last updated” date and may provide additional notice where appropriate. Wix also recommends making policies accessible on your site (commonly in the footer).

11) Contact Us

Privacy questions or requests:
 

JPS Home Makeover Design Limited
jps@homemakeoverdesign.com
+1 (778) 697-5497
1283 Howe St, Vancouver, BC, V6Z 0C3